Frequently Asked Questions
What payment methods do you accept?
We accept major credit cards, PayPal, and secure local payment options where available.
My item arrived damaged, what should I do?
Please contact us within 48 hours of delivery with photos. We’ll arrange a refund.
Are your products ethically sourced?
We prioritize suppliers who follow ethical and eco-conscious practices.
Can I cancel or change my order?
Orders can be modified or canceled “within” 12 hours of purchase. After that, processing begins.
How can I contact customer support?
Please reach us via the Contact Us page or email support@mnht.store. We aim to respond within 24 hours.
Do you ship internationally?
Yes, we ship worldwide. Delivery times and fees vary by destination.
How long does shipping take?
Orders typically arrive within 7–21 business days, depending on your location and supplier availability.
Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking link via email.
Do you offer gift packaging?
Sadly we do not offer gift packaging.